Product and Function-Related Questions
Q: What are Bosetech's weight loss peptide products? What are their respective characteristics?
A: We offer a variety of clinically popular GLP-1 weight loss peptide products, including:
Semaglutide: A single-target GLP-1 receptor agonist with stable dietary fat reduction effects;
Tirzepatide: A dual-target GLP-1 and GIP receptor agonist suitable for people with both obesity and diabetes;
Retatrutide: A triple GLP-1/GIP/GCGR receptor agonist with strong weight loss potential;
Cagrilintide: Acts on amylin receptors to enhance satiety;
CagriSema: A combination of Cagrilintide and Semaglutide for synergistic effects;
All products are in lyophilized powder form with a purity of ≥99%, suitable for a variety of R&D and commercial applications.
Q: What are the appropriate applications for Bosetech's cosmetic peptides?
A: We offer the following highly active skincare peptides:
GHK-Cu Copper Peptide: Repairs and anti-aging, promotes collagen production;
Glutathione: Whitens, resists oxidation, and fights free radicals;
NAD+: Activates cell metabolism, delays aging;
Melanotan I/II: Aids tanning and evens skin tone.
Suitable for skincare product development, freeze-dried masks, functional serums, and internal beauty product lines. We support OEM, custom compounding, and other collaboration options.
Q: Are your products suitable for human use?
A: All our products are for research use only and are not intended for direct human use. If customers plan to use our products for human use or commercial end-use applications, they must complete regulatory registration and compliance assessments.
Delivery and Shipping Questions
Q: Can you provide samples for testing? What are the sample specifications and prices?
A: Yes, we provide small sample packages for R&D testing, typically in the following sizes:
1mg, 2mg, 5mg, 10mg, and other freeze-dried powder specifications.
Sample fees can be reduced or waived based on actual customer purchasing needs.
A complete product certificate of authenticity (COA) and shipping information are provided.
Q: What is the lead time? What shipping methods are available?
A: The lead time for standard products is 3-7 business days, and for custom products it's 7-15 business days. We support the following shipping methods:
Air Freight/Express (FedEx, DHL, UPS, etc.): Global delivery, approximately 5-10 days.
Ocean Freight: Suitable for large-volume orders, delivery time depends on the port of destination.
Customs Clearance Guarantee: Our customs clearance rate exceeds 99%. If goods are detained due to policy reasons, we can arrange reshipment.
Q: What are the packaging specifications? Does it comply with international shipping standards?
A: We use standardized moisture-proof and light-proof packaging in the following formats:
1kg/bag, 10kg/box, 25kg/drum;
All packaging is labeled with product labels, batch numbers, and storage recommendations;
Freeze-dried powder products are recommended for cold chain transportation and storage at -20°C, protected from light.
After-Sales and Compliance Issues
Q: What if quality issues are discovered during transportation or use?
A: We promise:
All products leave our factory after passing QC inspection and come with a Certificate of Account (COA) report;
If a customer receives a damaged, contaminated, or incorrectly sized product, please take a photo and contact sales within 48 hours. We will resend or exchange the product free of charge;
If customers encounter any technical issues during use, our technical team will provide support.
Q: Do you provide technical data and compliance documents for the relevant products?
A: Yes, each product is provided with the following information:
COA (Certificate of Analysis)
MSDS (Chemical Safety Data Sheet)
TDS (Technical Data Sheet)
Label format and product description
For export or regulatory filing purposes, we can also assist in providing invoices, bills of lading, certificates of origin, etc.
Q: Does your company have export qualifications? Which countries can you export to?
A: Yes, we have formal export declaration and customs clearance capabilities. Our products are currently sold to over 60 countries and regions, including:
Central and South America, Southeast Asia, Africa, Central Asia, the Middle East, Eastern Europe, Russia, etc.
We are gradually expanding compliant exports to highly regulated markets such as the EU, the US, Japan, and South Korea.
Customer and channel compatibility issues
Q: What types of customers are suitable for working with you?
A: We support collaborations with a variety of clients, including but not limited to:
Healthcare brands (functional nutrition, weight loss and health products);
Beauty and skincare brands (skincare ingredient sourcing, cosmetics OEM);
Research institutions and CROs (preclinical research);
Cross-border e-commerce and DTC brands (providing personalized packaging and small-package services);
Traditional traders and distributors (providing standard batch sizes and stable supply).
Q: Do you have a minimum order quantity (MOQ)?
A: Regular products support orders as low as 1 bottle, facilitating initial testing and small-scale verification.
For customized products, such as bottle cap color customization and formula compounding, the MOQ is determined based on the combination (a typical range is 20-50 cases).
Bulk orders are eligible for price discounts, shipping subsidies, and other support policies.